Customer Testimonials
Great experience. Great price. Fast service
Generally happy with the experience with Tasca Service. They did a great job and it was covered by the drivetrain warranty. I was a bit dissatisfied with the time it took to get the job diagnosed and completed (it took 8 days). I dropped it off on Monday of June 16th and finally got it back June 23rd. Between initial review and diagnostic, parts order and work completion there were many days where the vehicle stood idle, this was evidenced by the location tracking of the truck. So overall pleased with the result, but the execution requires some work.
Paul was / is very nice! Made the process easy / seamless for a normal vehicle maintenance . He kept me informed during the process. I will continue to drive a little further for employees like Paul! Thank you
I had a big engine repair on my 2007 Lincoln Town Car so I could get a new inspection sticker Eric one of the Lincoln Service Advisors constantly called me with updates I knew it was going to be a tough and time consuming job. Mike Wilson was the mechanic who worked on my car personally the whole job he did an excellent job Very happy now the car is running like brand new. Excellent service advisor and an excellent mechanic . Very happy with everything at Tasca Lincoln.
Service advisor very friendly and honest about what vehicle needed for repairs. Would recommend Tasca dir repairs in future
The service was great, and completed quickly. The Service Advisor Paul Hudson was great. He was helpful with the process.
super nice people, helpful and cheerful 🙂
Amazing experience. Tasca understands how valuable your time is. Thank you for making our new car buying experience pain free!
Always the best service, service Mgr. Michael Jordan is the best. He always makes sure I'm satisfied
Dear Josephine, Thanks so much again for your help with the purchase of my new Mazda CX5. Your friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friends. You were so helpful in a difficult time to buy a car and helped me to make the right decision for what I needed. Your friendly, caring approach made me feel at home right away and you felt like family immediately. I love my new car due to you! Kind Regards, Karen
Eric in service dept always does an outstanding job job
I recently bought a car and had the BEST experience thanks to Julian and this amazing team! From start to finish, everything went smoothly. Julian was super helpful, patient, and made sure I understood every part of the process. He helped me find the perfect car and got me a great deal I’m really happy with. The whole team was friendly, professional, and made me feel like a valued customer. If you’re looking for a new car and want someone who truly cares about helping you, go see Julian! Highly recommend!
Eric at Tasca Lincoln in Cranston RI was terrific. He was friendly, knowledgeable, and kept me informed of my vehicles repair staus. Took the time to explain my situation and options to proceed. Did not push me for unnecessary repairs. Would highly recommend them.
Prompt, Courteous, and Professional
Great experience. Vehicle was finished on time . Great people and management
Everyone was fabulous from entry until finish. Would recommend to anyone. Thank you again for quick service and professionalism.
Eric is the best!! Thank you!!
Very professional very friendly they do excellent diagnostic on telling you what is need for your car for the future
Great experience. No pressure, just information. An extended test drive helped make the decision easy. Thanks Marc!
Great customer service and friendly staff
Fast and convenient.
This review only pertains to Mazda service.
This was my first time using Mazda service.
I brought my Mazda CX-5 in for an oil & filter change. I noticed before bringing my car in that the coolant bottle level was about 3-4 inches below the Low line indicator. Also the rear window squirter was just dribbling down the window.
I mentioned to the service writer that I wanted oil & filter, check and top off all fluids and address the rear window squirter.
The good: The service tech created a great video about the things he checked that were fine ... Read More DealerRater - Jun 13, 2025
Place was great very nice people
I bought my car from Don just over three years ago and while he made the buying experience simple, fairly quick, and downright painless, he's continued to go to bat for me several times since. The Tasca service department, while doing good work, leaves a bit to be desired where communication and customer service are concerned, so Don has helped straighten a few things out for me several times. I can't overemphasize how great it's been to work with Don and recommend him to anyone looking for a Ford.
Best yet!! Whole experience was great start to finish. I made my apt online, picked a convenient time. They were friendly, informative and crazy fast!!!
Although my car was in the repair shop for almost a month, I must say that Eric kept me Informed regularly as to what was going on. Very impressed with customer service. Thanks to Eric and Dennis Gomes
Awesome service, Emma was so professional and personal, what a pleasure to have her as my service advocate. Thank you Emma for your caring and helpfulness
Very professional.
I usually give this place a 5-star rating, but my last visit was a bit off. One of the mechanics came out and started griping about a 'dodge' in the service bay. I get that it's a Ford dealership, but I bought my car there and have had it serviced many times at their Quick Lane. This worker was complaining to her coworker right in front of everyone in the waiting room, saying my service wasn’t scheduled when it actually was.
So easy to deal with and communicate. Will only be using them from now on! Added on a detail during my service and was worth every penny.
The Tasca Team was very polite and professional. Thank you for the service
Always helpful with any questions I have and they are quick with service
Tasca is the best. I don't go anywhere else to have my car worked on. My oil change etc all at Tasca in Cranston. The service, the people can't say enough about them. Very professional.
Staff was extremely professional and I was pleased with the results Thank You
Daniel Granados went above and beyond to get my friend a new Mazda A1 customer service
Good service
TASCA Ford Truck Service.
Rick Borrelli, Service Advisor
Dwayne, Service Technician
Both were very helpful and nice to work with.
The issue was with the trailer hitch electrical on a Winnebago EKKO on a 2021 Ford Transit 350. Dwayne diagnosed the issue as a bad wire harness from the battery junction box to the trailer hitch plug. This wire harness was installed by Winnebago. Dwayne helped greatly by sitting with us in a call to Winnebago Customer Service and explaining his findings. Previously Winnebago pointed at Ford but Dwayne’s explanation clearly pointed to Winnebago. Winnebago is now addressing the issue more ... Read More DealerRater - Jun 7, 2025
I had a great experience working with Victor. His expertise, calm demeanor, and engaging approach made the entire process stress free and enjoyable. I would highly recommend him—10/10.
Great dealership. Fair negotiations.
I have been working with Tasca Automotive Group since 1999. During that time, from sales to service, I never been disappointed with the Tasca Team. Service has always been top notch in both explanation of options and quality of workmanship. My latest purchase began with Amber who help locate internet options and helped by supplying some needed documents that were needed. Cannon Brian was my sales rep who obviously enjoyed his work. A good listener and ready to answer any questions that I had. Altogether a very positive experience from start to finish.
My sales representative Todd Amaral made my experience pleasurable.
Would highly recommend working with the service advisor Joe. Very helpful and respectful, definitely trust him to treat me well every time.
Eric was extremely helpful and knowledgeable about my issue. Quick turnaround and great explanation on my problem
I WAS LIED TOO!! By the Head Service Department Woman as u walk in the service Dept Door to Check in your vehicle for service.
I had my car serviced there & gave a Negative Review.
The Woman in the service department front end Called Me & asked if I changed my review to a positive review, & if I did, they would give me a $159.00 refund & $15.00 refund on my points so I would get a check of $174.00
So, I changed my review like she asked me too because I wanted the Refund.
WELL, I NEVER GOT THE REFUND ... Read More DealerRater - Jun 3, 2025
Parts
Very friendly and easy to deal with. They got me into a car I wanted without much effort on my part. Hardly any waiting around at any stage of the process.
I thought the staff at Tasca Volvo were the most friendly and helpful in my entire car search.
My service advisor, Joseph S. was efficient, professional, and kind. He even went to retrieve my phone for me that I had forgotten in my car. Additionally, he made sure that the repairs were completed and I was to work on time. Overall, a good experience and would recommend. Thank you, Joseph S.
Great experience as usual
Tasca automotive group has been absolutely wonderful to work with. They were easy to work with from negotiating through text message and basically finalizing a sale prior to my arrival. I live in New Hampshire and the dealership was in Rhode Island. They did everything they could so I could drive off the lot the day I went to see the car and finalize the sale. Charley was extremely helpful and still is after the sale with answering all my questions and concerns. The car was sold with only one key fob and they did everything they can to get ... Read More Google - May 31, 2025
Overall the visit was fine, but it took a really long time to get a loaner vehicle and insurance check. That was awful. We had to get a person from our auto insurance company on the phone to confirm our coverage. It took a REALLY long time. Not good for busy professionals when we need to get back on the road.
Then my vehicle was not washed or cleaned inside at all after a very expensive service visit, I have asked about it, Michael took it through quick exterior wash, but no vacuuming inside. They have returned me a dirty ... Read More DealerRater - May 31, 2025
Service time was less than quoted Emma was very professional and informative.
Paul who checked me in was very friendly and helpful. Great customer service. I would recommend Tasca service to others.
Paul who checked me in was friendly and helpful. Great customer service
I had a very good experience when I purchased a used car at Tasca. Andrew made it easy to trade in my old Subaru for a new one. The folks in sales and financing were professional, personable and patient as I took the time to evaluate and test drive cars in their inventory. No complaints and only praise for this team!
I took my Volvo in for Service and they were fantastic. It was super easy. Everyone was so nice. And they constantly kept me updated. I will definitely be using them for all my needs going forward!
Great service and capable team
I’ve been having my car serviced since I purchased it in 2018, excellent service all the time…
Service advisor (carleen) made all the difference. She was great to work with, great communications, nice job
Having purchased a ford explorer from an out of state dealer (with a service contract) Tasca was quick to put my information in their system and performed the schedule maintenance jn a friendly & professional manner. In addition Tasca’s team washed and vacuumed my vehicle. Having said that, I’d like to give a shout out toTim who offered an excellent customer service experience.
Excellent, no-hassle service. Both the salesperson and finance manager were low-pressure. The focus was on getting us the right car for our needs in our budget. I usually hate car shopping, but Victor and the Tasca team were a pleasure to work with.
Great service, the service advisor was very helpfull and also I have to change thedate of my appointnent with no problem
Joseph in the Mazda Service Department was stellar!
I just had my vehicle in for a regular maintenance. The service technician, Michael Jordan, took great care of me. I waited in the lounge area and it was completed relatively fast. They had washed to car and Michael explained everything they did. It was a great experience.
My family and I have been buying/leasing vehicles through Ken Petracone at Tasca for over 20 years. He is a true customer advocate, helping the customer with every aspect of the sale. Rather than feeling stressed with the process, he actually makes it enjoyable. His knowledge, patience and customer service are second to none. He epitomizes Tasca’s slogan, “You will be Satisfied”!